Account access
Password recovery, confirmation links, sign-in, and account access.
Reset your passwordEZKredit AI support
Clear help, without the runaround.
Start with the topic that best matches what you need. For account-specific help, contact us from the email address connected to your EZKredit AI account.
Find the right path
What can we help with?
These shortcuts handle the most common requests without requiring you to send sensitive information by email.
Reports and correspondence
Help locating official reports and using the private report workspace.
Get official reportsPrivacy and account data
Export records, delete reports, or permanently delete a signed-in account.
Open privacy controlsConsumer rights
Understand free dispute rights, accurate-information limits, and official resources.
Review your rightsProtect your information
Keep sensitive data inside the secure workspace.
When emailing support, do not include:
- Social Security numbers or account passwords
- Complete credit reports or correspondence attachments
- Payment-card or bank-account numbers
- Identity-verification answers or recovery codes
Support can explain product operation and account controls, but cannot provide legal advice or guarantee a credit outcome.
Before you write
Help us understand the issue quickly.
Use your account email
It helps us identify the correct workspace without requesting private report data.
Describe the page and action
Tell us what you clicked, what you expected, and the message displayed.
Remove private details
A cropped screenshot is useful only after personal and account information is concealed.